INDUSTRY LEADING WARRANTY

Having trouble with CONTOURE® product? Sumbit a warranty claim

FAQ for Industry Leading Warranty

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The warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by misuse, accidents, or unauthorized modifications.

To submit a warranty claim, fill out the form on this page with your product details, proof of purchase, and a description of the issue. Our team will review your claim and guide you through the next steps.

You’ll need the following:

  • Your contact details,
  • The product model and serial number,
  • Proof of purchase (e.g., receipt),
  • A detailed description of the issue, and photos if applicable.

Warranty claims are typically processed within 5-7 business days. If approved, you will receive instructions on how to repair, replace, or return your product.

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Working hours

Mon.- Fri.: 9 AM- 5 PM

Sat.- Sun.: 9 AM- 5 PM

(Excluding Holidays)